The dashboard is the landing page after sign-in. It summarises the caseload of your active organisation — scoped to the case categories your role may see.
Below the tiles, breakdowns by status, severity and classification show where the caseload sits. New submissions arrive as new and unclassified cases count under their own category.
A healthy routine: start at the dashboard, clear Unassigned first, then work your open cases from the case list.